February 2010 « CLEMENS RETTICH

From Board-Feet to Sustainable Relationships?

By Clemens Rettich, on February 23rd, 2010

Image by siilur

A corporate fixer who makes a commitment to listening to rank-and-file employees? A major British Columbia lumber producer who will focus on quality over quantity? I know… I shouldn’t hold my breath.

On the other hand, an article in a Vancouver Island paper (Cowichan News Leader) “Meet Western Forests Products great new hope” makes me want to be a believer. Steve Frasher is a corporate fixer who was brought in by Western Forest Products in June of 2009. As new president & CEO, he has a mission both straightforward and daunting: bring the company back to . . . → Read More: From Board-Feet to Sustainable Relationships?

What if your Business Disappeared Tomorrow?

By Clemens Rettich, on February 6th, 2010

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Image by Clarita

If your business disappeared tomorrow, would anybody miss you?

No one wants to close their doors. But let’s imagine the unthinkable: how would your customers respond if you had to close up shop?

I can think of two scenarios…

Scenario one: you disappear and no one notices… That would be a disaster, but what would it tell you? Maybe it tells you that whatever needs your service or product fulfilled, those needs could be fulfilled by someone else. What you had to offer in the end was just a commodity, and all commodities are replaceable.

. . . → Read More: What if your Business Disappeared Tomorrow?