By Clemens Rettich, on January 11th, 2012 
Thinking from the back of the envelope…
Sometimes It’s Not Enough to be Unique
Sometimes the value we offer just doesn’t match a need in our market or community. As the common wisdom once went, “There’s no selling coal in Newcastle.” They’ve already got lots, thank you!
We call that a market without white space. It’s all filled with lots of shapes and colours already, and doesn’t need any more.
It’s also a sponge. When a sponge is full, shy of wringing it out, nothing you can do is going to make room for more. Changing up your . . . → Read More: Find a New Sponge
By Clemens Rettich, on November 15th, 2011 
What are you selling?
If nothing, then you are not in business. If only commodities, then you won’t be in business for long.
“But wait,” you say “I am a service provider. I don’t sell commodities. So I guess I’m safe.”
Sorry. A service alone is still a commodity. In the brave new world of social business, anything is a commodity to the extent to which it is a) a transaction that consists only of the exchange of a good or service for money, and b) reproducible in every important way.
So a service which is repeated over . . . → Read More: The Social Market: Relationships, Stories, and Desire
By Clemens Rettich, on August 26th, 2011 
Meeting with the production team of a client this morning, we explored the implications of being a luxury brand, which this company is.
One of the points I made was that for luxury brands, the stories & the myths matter as much as the products themselves. The creative, labour-intensive process combined with the challenge of producing or sourcing extremely high-quality materials makes for a compelling story.
One of the team members commented that she was comfortable writing about the process on their blog, but felt that she needed to work hard to keep herself out of the story. “I . . . → Read More: It’s Your Story… Using Stories to Market Your Business
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