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Image by Clarita Being a great listener is as much about collecting information as being a great communicator is about having a big vocabulary. The words, heard or spoken, are not the main point. A great listener not only hears what is being said but treats . . . → Read More: Great Listening is a Contact Sport Image by Clarita Business operations just aren’t sexy. Marketing is sexy. Human resources, or at least employee relations, is pretty cool. Even finance has its moments of glory. But operations conjures up visions of bean counting, performance reviews, inventory lists, quality control reviews, supply chains, equipment, machinery, communication & IT infrastructure, and documentation. . . . → Read More: Smooth Operations! Image by Clarita If your business disappeared tomorrow, would anybody miss you? No one wants to close their doors. But let’s imagine the unthinkable: how would your customers respond if you had to close up shop? I can think of two scenarios… Scenario one: you disappear and no one notices… That would . . . → Read More: What if your Business Disappeared Tomorrow? You spend considerable time and effort networking. You think you are doing it all right. You understand the 20/80 rule, and you focus your time and energies on the 20% of connections that get you 80% of your business. Your ‘elevator pitch’ has perfect pitch. You go to all the right functions to . . . → Read More: How To Sabotage Your Own Networking Image by Clarita For some managers the phrase ‘proactive management’ is an oxymoron. You feel like the proactive part of our day lasts the length of our commute to work. The moment you walk through the door, all the great plans you had go up in a cloud of caffeine as the first . . . → Read More: Get More Done & Stress Less: Plan! |
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