 A trader named Bob Stovall correctly predicted turns in the stock market for 18 out of 19 calendar years. Was he an investment genius? You have a group of employees who are mastering their fields but every once in a while you have to provide some ‘correction’. When you try to reward the positive . . . → Read More: Leonard Mlodinow : The Drunkard’s Walk – How Randomness Rules Our Lives Image by Clarita A group of players start a scene, creating characters, creating a story by listening and building on each others’ suggestions… Another group of players stand at the sidelines, watching and listening. Suddenly the ‘director’ (really any person… even a volunteer audience member) calls ‘Freeze!’ and all the characters freeze in . . . → Read More: You’re On! Ready? Image by Clarita Business operations just aren’t sexy. Marketing is sexy. Human resources, or at least employee relations, is pretty cool. Even finance has its moments of glory. But operations conjures up visions of bean counting, performance reviews, inventory lists, quality control reviews, supply chains, equipment, machinery, communication & IT infrastructure, and documentation. . . . → Read More: Smooth Operations! Image by Clarita In her research on resiliency among operating room nurses, Brigid Gillespie identified Hope, Self-Efficacy, Coping, and Competence as critical factors in fostering the resiliency that the nurses need in the operating room and hospital environments. We have looked at the first three factors and their role in personal and organizational resilience. The last area . . . → Read More: Resiliency Part 4 – Are you Competent? |
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