By Clemens Rettich, on December 23rd, 2011 
Comet Lovejoy – Lester Barnes
Prima Facie
Mistaken or not, how easy to see that over 2000 years ago 3 royal scholars/astrologers/scientists would have been compelled to see what such a vision pointed to.
In a world of an imploding America, and Arab Spring that still cracks hearts and sidewalks, and a Europe at the edge of its biggest challenge since the second world war, how does one not seek a guiding star?
Verso
The great unifying visions of the human race have lead to so much suffering. Having found our star, or our interpretation of that star’s . . . → Read More: We Could Use an Orient Star
By Clemens Rettich, on December 20th, 2011 
Lend me your ears
When Shakespeare penned the words “Friends, Romans, countrymen, lend me your ears…” in Julius Caesar he did his share to perpetuate the tradition that confuses great oratory with great communication. That tradition has done more to damage our understanding of good communication than almost anything else.
Check out Google. Enter the search term “communication”, and click on the “Images” search tab. Count the number of ears that are featured as opposed to mouths, megaphones, speakers, etc. We say “I’m all ears…” but you wouldn’t know it from the walk we walk. It’s all talk! It . . . → Read More: The Ears Have It
By Clemens Rettich, on November 15th, 2011 
What are you selling?
If nothing, then you are not in business. If only commodities, then you won’t be in business for long.
“But wait,” you say “I am a service provider. I don’t sell commodities. So I guess I’m safe.”
Sorry. A service alone is still a commodity. In the brave new world of social business, anything is a commodity to the extent to which it is a) a transaction that consists only of the exchange of a good or service for money, and b) reproducible in every important way.
So a service which is repeated over . . . → Read More: The Social Market: Relationships, Stories, and Desire
By Clemens Rettich, on October 26th, 2011 
The Goods
Xobni is add-on software for Microsoft Outlook (and other platforms). After installing Xobni, connecting it with your various social accounts, and letting it do its data-gathering thing, it sits to the side of your Outlook window.
Xobni can store all of your data in the cloud where you have syncing capability with almost every device and platform you use (Pro version). It puts any other form of contact data syncing to shame.
When you click on an email in your inbox, in a sidebar Xobni shows you:
The social media accounts that person has (including their most . . . → Read More: My Favourite Social Tool: Xobni
By Claudia Waitman, on September 21st, 2011 
A guest post by Claudia Waitman of Junction International
The world is shrinking. Meanwhile, companies are growing and expanding. However, no matter the size of your business, you’ll likely cross paths with a customer from another culture. To be competitive and one step ahead of the competition, true business professionals need to be culturally savvy.
Not only is it important to be culturally aware when competing for new business and attracting new customers, but it’s also critical within internal business culture at companies – especially when the business is growing into new markets.
A perfect example is India, where people . . . → Read More: Kisses & Bows: Cross-Cultural Consulting
By Clemens Rettich, on September 9th, 2011 
As humans we seem to be wired for games and keeping score. Even when there is no material reward, we want to know how we did compared to others.
Perhaps that drive is connected deep down to some kind of evolutionary imperative where competition for food, mates, offspring, or just the number of people watching our backs for saber tooth tigers meant the difference between walking upright or remaining a threatened knuckle-dragger. Accountants and comptrollers aren’t the only bean counters out there. We all are.
Whatever the root of the counting instinct, it is the cause of much distraction . . . → Read More: Vanity, Vanity – What Social Media Metrics Don’t Tell You
By Clemens Rettich, on September 2nd, 2011 
I really want one of those guys they get on certain AM radio stations to announce the title of this series in that super-manly-EQ’d-for-testosterone voice they use for monster car shows.
That would be fun.
This is part 2 of my totally subjective series on tools and techniques that make my online work easier. I am not a full time social media/blogger person, but I use social media to support my work and relationships as a coach, speaker, and teacher. These are the tools and approaches that help me do that in my ‘spare’ time, and still be effective.
LinkedIn Groups. . . . → Read More: Nitro Pack 2: 4 More Social Media Power Tips and Tools
By Clemens Rettich, on August 26th, 2011 
Meeting with the production team of a client this morning, we explored the implications of being a luxury brand, which this company is.
One of the points I made was that for luxury brands, the stories & the myths matter as much as the products themselves. The creative, labour-intensive process combined with the challenge of producing or sourcing extremely high-quality materials makes for a compelling story.
One of the team members commented that she was comfortable writing about the process on their blog, but felt that she needed to work hard to keep herself out of the story. “I . . . → Read More: It’s Your Story… Using Stories to Market Your Business
By Clemens Rettich, on August 25th, 2011 
One of the joys (and challenges) of being a business coach is that I get paid to tell the truth, especially when no one else will.
Recently I was with a small business client who prided himself on his ability to “pick ‘em” when it came to employees. The client told me that a new employee was having some difficulties performing, but that she would come around. “I’ve got great people instincts, and I think this one is going to work out great.” Sigh. We’ve been here before.
“No.” I said. “You don’t…” And proceeded to remind him of . . . → Read More: Where are Your Blind Spots?
By Clemens Rettich, on August 13th, 2011 
What gives you the right to expect ‘more’ from your employees?
When you provide only the very basics on your side of the relationship as the employer how can you expect more than the very basics from your employees? If all you give me is money, all you get is my hands.
If you want my heart and my head, you’ll have to put yours in there too.
Brett Simons has written another excellent and thoughtful piece. This one explores Enabling Covenantal Relationships. As Brett writes:
“Unless and until you are willing to hold yourself accountable for performing your . . . → Read More: Will You Be Mine? The Employer As Covenant Partner
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